At Fabal, we are dedicated to providing a reliable and efficient shipping service to all our customers. We understand the importance of timely delivery for your projects and strive to ensure your orders arrive safely and as quickly as possible.
UK Orders
We offer the following shipping options for orders within the United Kingdom.
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Standard Delivery Fee:
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For orders under £80: £7 + VAT
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For orders of £80 and above: Free Shipping
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Oversized Item Delivery Fee:
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A special shipping fee of £24 + VAT applies to large-sized products measuring 2000mm or more.
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Processing Time: We typically process and dispatch orders within 1-2 business days of receiving payment.
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Delivery Time: Standard UK delivery usually takes 3-5 business days after dispatch.
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Tracking: Once your order has shipped, you will receive a confirmation email with tracking information to monitor your delivery's progress.
International Orders (Worldwide Delivery)
Fabal offers worldwide delivery. Shipping costs and delivery times for international orders will vary based on your destination and the order's size and weight.
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Shipping Calculation: International shipping costs are calculated at checkout. Please enter your delivery address to see the exact charges for your order.
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Processing Time: International orders are typically processed and dispatched within 1-3 business days.
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Delivery Time: International delivery times can range from 7-20 business days. These are estimates, and actual delivery times may vary depending on the destination country's customs procedures and local postal services.
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Tracking: All international orders include tracking information so you can follow their journey.
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Customs Duties and Taxes: Please be aware that international orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the recipient's responsibility and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information regarding potential charges before placing your order.
General Shipping Information
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Packaging: We carefully package all aluminium profiles and extrusions to prevent damage during transit.
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Delivery Address: Please ensure your shipping address is complete and accurate when placing your order. Fabal cannot be held responsible for delays or non-delivery resulting from incorrect or incomplete address details you provide.
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Delivery Issues: In the unlikely event of a delay, damage, or loss during transit, please contact our customer support team immediately. We will work diligently with the shipping carrier to resolve the issue as quickly as possible.