At Fabal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website (www.fabaluk.com) or interact with our services.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
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Personal Identification Information: When you place an order, create an account, subscribe to our newsletter, or fill out a contact form, we may collect your name, email address, phone number, shipping address, and billing address.
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Payment Information: When you make a purchase, your payment details (e.g., credit card information) are processed by secure third-party payment processors. We do not store your full payment card details on our servers.
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Technical Data: We automatically collect certain information when you visit our Website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information helps us understand user behavior and improve our website's functionality.
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Cookies: Our Website uses cookies to enhance your Browse experience, personalize content, and analyze site traffic. For more details, please refer to our Cookie Policy (Section 6) below.
2. How We Use Your Information
We use the collected information for various purposes, including:
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To process and fulfill your orders, including shipping and delivery.
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To communicate with you regarding your orders, inquiries, and customer service requests.
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To create and manage your user account.
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To send you marketing and promotional communications (if you have opted in).
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To improve our Website, products, and services.
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To detect and prevent fraud and other malicious activities.
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To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information with:
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Service Providers: Trusted third-party service providers who assist us in operating our business, such as shipping companies, payment processors, IT support, and marketing platforms. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
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Legal Requirements: When required by law or in response to valid legal processes (e.g., court orders, subpoenas).
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Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
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Secure Socket Layer (SSL) technology for data transmission.
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Regular security audits and updates.
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Restricted access to personal data for authorized personnel only.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Data Protection Rights
In accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws, you may have the following rights regarding your personal data:
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Right to Access: You have the right to request copies of your personal data.
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Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
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Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.
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Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
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Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
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Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
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Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at info@fabaluk.com.
6. Cookies
Our website uses cookies to function effectively and improve your experience. Cookies are small text files placed on your device. We use them for:
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Essential Website Functionality: To enable core features like shopping cart, user logins, and secure transactions.
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Performance and Analytics: To collect anonymous data on how visitors use our site, helping us understand popular pages and identify areas for improvement.
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Personalization: To remember your preferences and tailor content to your interests.
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Marketing (if applicable): To deliver relevant advertisements to you on other websites based on your Browse behavior.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
7. Links to Other Websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
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By Email: info@fabaluk.com
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By Phone: +44 (0) 20 3576 0574
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By Mail: Aluxtrusion LTD, 63 Highstone Mansions 84 Camden Road, Suite 1, London, England, NW1 9DY